Support

We're here to help. Choose how you'd like to reach us.

Email Us

< 24 hours

Send us a message and we'll respond within 1 business day.

support@dinepro.io

Live Chat

Coming Soon

Chat with our team during business hours for real-time help.

Call Us

Pro Plan

Available for Pro plan customers during business hours.

Self-service resources

Find answers on your own with these helpful resources.

FAQ

Find answers to commonly asked questions about DinePro's features, pricing, and setup.

Getting Started Guide

See how DinePro works from the customer, staff, and manager perspectives.

Support hours

Monday – Friday

9:00 AM – 6:00 PM PT

Closed on major US holidays. We'll respond to messages received outside business hours on the next business day.

Critical issues

Payment processing outages and system-wide issues receive priority response regardless of your plan. Email support@dinepro.io with "URGENT" in the subject line.

Can't find what you need?

Our team is here to help. Send us a message and we'll get back to you promptly.