How It Works

DinePro from three perspectives — see how guests order, staff manage, and owners stay in control.

Customer

Customer Experience

From scanning to paying — the complete guest journey in six simple steps.

Step 1
1

Scan QR Code

Guests point their phone camera at the table-side QR code. No app download needed — it opens right in the browser.

Step 2
2

Start AI Chat

An AI assistant greets the guest and helps them explore the menu, ask questions about ingredients, and get recommendations.

Step 3
3

Browse Menu

Guests browse a rich, visual menu with photos, descriptions, dietary tags, and modifiers — all within the chat.

Step 4
4

Place Order

Guests confirm their selections and submit the order. It goes straight to the kitchen — no waiter needed.

Step 5
5

Receive Payment Link

DinePro generates a secure Square payment link and sends it right to the guest's chat.

Step 6
6

Complete Payment

Guests pay securely via Apple Pay, Google Pay, or card. A confirmation appears instantly in the chat.

Staff

Staff Experience

Stay on top of every order with real-time alerts and a live table grid.

Step 1
1

Receive Push Notification

When a guest places an order, staff get an instant push notification on their device with the table number and order details.

Step 2
2

Acknowledge Alert

Staff tap to acknowledge the order, confirming it's being prepared. The guest sees a real-time status update.

Step 3
3

Manage Table Grid

A live table grid shows which tables have active orders, pending payments, or need attention — all at a glance.

Manager / Admin

Manager Experience

Full visibility and control — from live analytics to table configuration.

Step 1
1

View Live Dashboard

See real-time revenue, active orders, and guest counts across all locations in a single dashboard.

Step 2
2

Track KPIs

Monitor key metrics like average ticket size, order volume, peak hours, and guest satisfaction trends.

Step 3
3

Manage Tables

Configure table layouts, assign sections to staff, and monitor table status across the floor plan.

Step 4
4

Print QR Codes

Generate and print branded QR codes for each table. Customize with your logo and assign to specific table numbers.

Ready to see it in action?

Book a personalized demo and we'll walk you through DinePro with your own menu.

Request Demo